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Payment Policy

We use Stripe and PayPal to process payments. We accept both major credit and debit cards (Visa, MasterCard, Diners Club….etc) and PayPal.

No account creation is needed to place an order.

You only pay for the product and the shipping if no free shipping offer is available.
If there is something wrong on our part after you received the order, we offer returns and refunds.

For more detail about our returns and refund policy please read our Returns and Refunds page.

We don’t store your payment information. This information is only stored by the payment processor for processing purposes only.

Do you love your dog?

Show it with our free sticker!
Create a free custom sticker of your dog's face. You upload a normal photo, we turn it into a sticker!
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Ⓒ dogmomhub 2022

Photo Guidelines

Before uploading your photo, you’ll have to follow some guidelines for the best results and a smooth shopping experience.

Don’t worry, these guidelines are pretty easy and are common sense. We just want to make sure you are aware of them.

Make sure the photo is:

  • Well-lit, preferably taken under daylight
  • High quality (all modern smartphones allow that)
  • Clear face, ears, and body
  • The dog is looking into the camera
  • The dog is standing still

Avoid these scenarios:

  • The photo is too dark
  • The chest is not visible
  • The dog is too far
  • Using a social media filter
  • The photo is blurry (make sure the dog is standing still)

Should I edit my photo?

You don't need to edit the photo or remove its background. That's our job. You just make sure it's high quality and well-lit and upload it as is.

Our graphic designer will edit the photo and make it fit the design on the product.

What if my photo is not as mentioned above?

We will contact you and help you take another one at no extra cost.  Make sure you enter the right email address and check your inbox every once in a while.

Here are examples to help you understand our photo requirements: