Shipping

US Shipping time: After your order is made, the delivery takes from 3 to 14 business days, depending on your location, season, etc.

Tracking numbers: All our orders are tracked. You receive the tracking number automatically to your email inbox once the order is shipped.

We ship worldwide. We partner with different fulfillment centers from Spain, China, Australia, and Canada.

We partner with these global carriers to give you the best shipping experience. We ship with USPS, FedEx, DHL, DPD, and other local carriers.

Do you love your dog?

Show it with our free sticker!

Create a free custom sticker of your dog's face. You upload a normal photo, we turn it into a sticker!

Helpful Links

Shipping FAQs Photo Guide About Us

Customer Support

Your Account

My Account Checkout Orders Cart

Safe and Secure Checkout With:

Photo Guidelines

Before uploading your photo, you’ll have to follow some guidelines for the best results and a smooth shopping experience.

Don’t worry, these guidelines are pretty easy and are common sense. We just want to make sure you are aware of them.

Make sure the photo is:

Well-lit, preferably taken under daylight
High quality (all modern smartphones allow that)
Clear face, ears, and body
The dog is looking into the camera
The dog is standing still

Avoid these scenarios:

The photo is too dark
The chest is not visible
The dog is too far
Using a social media filter
The photo is blurry (make sure the dog is standing still)

Should I edit my photo?

You don't need to edit the photo or remove its background. That's our job. You just make sure it's high quality and well-lit and upload it as is.

Our graphic designer will edit the photo and make it fit the design on the product.

What if my photo is not as mentioned above?

We will contact you and help you take another one at no extra cost. Make sure you enter the right email address and check your inbox every once in a while.

Here are examples to help you understand our photo requirements: