Don’t worry about cropping your photo. Our designer will do everything for you. We just want you to make sure the photo is taken during the day and is well lit.
And even if it’s not right, it’s okay; we’ll contact you to send us a better photo of your dog at no extra cost. So please make sure you check your email inbox at least once a day.
When do you ship?
Since this is a custom product made just for you, our designers take on average 3 business days to get your order ready for print.
Print on average takes 2 business days.
Generally speaking, you can expect your order to ship in 5-12 days in normal conditions.
We use DHL and USPS for shipping within the US. They take 3-12 business days to deliver your order, depending on your address.
Orders are tracked. You get the tracking number in your email once the order has been sent out.
Can I return the order if something wrong?
We want you happy and satisfied (so you tell your friends and they visit us). If the print is bad, the size is wrong, or for any other reason, we’ll happily exchange your order.