Create a Pawesome mug with your dog’s name and face! Fill out the forms below and let us do the rest for you.
Clean in the dishwasher or wash by hand with warm water and dish soap.
We accept all credit and debit cards plus PayPal.
Our checkout is 100% safe and secure.
We can also provide a direct bank transfer if that's what you prefer as a payment method.
We take on average 4 working days to ship.
US Standard Shipping: 4-25 days (starts at $5).
US Fast Shipping: 3-8 days ($15)
When Do You Ship?
We ship within 4 days on average.
However, since most of our products are customized, we may take a bit longer.
Where Do You Ship From?
We ship from the US and UK depending on your location and product.
Sometimes we may ship from China or other locations if we need to.
In which case you'll be notified.
Can I Return a Product?
Yes. You can return a product if we made a mistake.
Can I Exchange a Product?
However, if it's a custom product and it's our mistake, there is no need to return the product. We'll send a second one for free to fix our mistake.
Before uploading your photo, please make sure you follow these guidelines for the best results. They are common sense, we just want you to be aware of them.
You don't need to edit the photo or remove its background. That's our job.
You just make sure it's high quality and well-lit and upload it as is.
Our graphic designer will edit the photo and make it fit the design of the product.
We will contact you and help you take another one at no extra cost.
Make sure you enter a valid email address and check your inbox every once in a while.